How we handle your information.

Information this website collects

When you submit a general contact form, a referral inquiry, a job application, or a review, we collect the details you choose to enter — such as your name, email address, phone number, preferred office, and the content of your message. Our systems also record the date and time of your submission.

What we ask you not to send

This website is not designed for protected health information. Please do not submit diagnoses, medical records, Social Security numbers, dates of birth, waiver documents, or insurance identifiers through any form on this site. If we need clinical or identifying information to coordinate services, we will arrange an appropriate, approved method of exchange.

How we use the information

• To respond to your question or inquiry.
• To follow up on a referral and coordinate with you or the referring party.
• To evaluate a job application.
• To moderate and publish reviews you have approved for publication.
• To maintain records required for the operation of our services.

Sharing

We do not sell your information. Information may be shared with team members who need it to respond to you, and with case managers, guardians, or county staff where you have asked us to, or where required to coordinate authorized services. We may also disclose information when required by law.

Reviews

Reviews are held for moderation before publication. Approved reviews appear publicly with the display name you provide. You may ask us to remove a published review at any time by contacting our team.

Cookies and analytics

This website does not set advertising or tracking cookies. If measurement tools are added in the future, this policy will be updated to describe them.

Security

We take reasonable measures to protect information submitted through this site, including restricting access to authorized staff. No method of transmission over the internet is completely secure, which is one more reason to avoid sending sensitive information through web forms.

Retention

Inquiries and applications are retained as long as needed to respond and to meet our recordkeeping obligations, then removed when no longer required.

Contact us

Questions about this policy can be directed to Lakelandhealthsvs@gmail.com or to either of our offices:

• Coon Rapids Office — 11840 Foley Blvd NW, Coon Rapids, MN, 55448 · (651) 424-7888
• Fridley Office — 7260 University Ave NE, Suite 145, Fridley, MN, 55432 · (651) 382-7757